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Waterpark

Show All Answers

1. Are rain checks available?

Rain checks are issued if the Waterpark is closed due to inclement weather before 5 PM. No rainchecks are issued after 5 PM.

2. Can we have one or more nannys or babysitters on our Membership?

Yes, a nanny pass is only valid when accompanied by the person on the membership. It is not valid on its own.

3. Is the Waterpark available for private event rentals?

Yes. Please call 724-779-4FUN (4386) ext. 1021 for information and we will help you plan a terrific event. We request a minimum two week notice.

4. What is the ratio of instructors to participants in the Learn to Swim programs?

The instructor/student ratio is one instructor for every 6 students for Levels 1-3; and one instructor for every 8 students in Levels 4 and up.

5. May parents (who are not swimming) stay for parties?

Yes! However, if you are not a member, you will be asked to pay the additional person fee. Discounted Party Admission valid for the entire day. 

6. What is the refund policy regarding parties?

If a participant withdraws or cancels seven or more days before the party, a refund will be issued. A $5.00 processing fee will be charged. If the participant withdraws or cancels between 48 hours and seven days prior to the party, a credit will be placed on the family account. If the Waterpark is closed due to weather, a full refund will be issued, or an alternative date may be reserved.

7. May we bring our own cake to the party?

Yes, you may bring your own birthday cake. A dessert package is available through the concession stand. Pre-order is required.

8. May we have more guests than what is included in the party package?

Yes. Additional guests will be charged at the discounted party rate. No charge will apply to additional guests who are also members.

9. Are guests permitted?

Yes. Only members may purchase reduced member guest passes for $6.

10. Must guests be Township residents?

Guests do not have to be residents, but they must be a guest of a member.

11. Can non-residents buy a Waterpark Membership?

Yes, non-residents may buy a membership.

12. Will members still be admitted at 11:15 AM?

Yes. Gates open to non-members at 11:30 AM.

13. May we bring our own chairs to the Waterpark?

Guests are encouraged to bring their own chairs to help with sanitation efforts. A small number of deck chairs are available.

14. Will members be turned away if capacity is reached?

If the Waterpark is at capacity, both members and residents must wait for someone to exit before they can enter. Priority order is as follows: Members, Residents, Non-Residents

15. Will there be two lines, for members and non-members?

Yes. Lines will be split into members and daily admission.

16. Will members receive priority admittance over non-members?

After 11:30 AM, members and residents will have equal access to admittance.

17. May we bring outside food into the Waterpark?

No outside food is permitted. Lunch box sized cooler bags are permitted. The concession stand will have limited food offerings available.

18. Are morning lap swims available?

Morning lap swims follow our swim lesson schedule. Monday - Thursday and Saturday, June 12 - August 3. From 8:30 to 10:30 with $3 fee. 

19. Are Noodle Nights every Friday?

Weather permitting, Noodle Nights will continue every Friday evening. Please bring your own noodle.

20. Are birthday parties available?

Yes. More details here.

21. Are deck rentals available?

Yes, on a limited basis. Deck rental may only be done the day of. Please check with our guest services staff at entrance for availability. 

22. Are swim lessons available?

 Yes! We offer private and group lessons for levels 1, 2, 3, 4, 5/6, preschool, and parent/child classes, and members receive a membership discount! Visit our Aquatics Programs page for details and online registration

23. How do you announce cancellations and closings?

Receive cancellation information via email or text message by subscribing to Cranberry Connect.

Cranberry Connect

24. Is the Waterpark open to non-residents?

Yes. Both daily admissions and seasonal memberships are available.